Contact — practice IT
Request a practice IT assessment.
Email is the route. Tell us what your practice runs and what breaks first. We reply by email with questions, not a pitch.
hello@elementaldental.solutionsWhat to include
- Your practice name.
- The software you run: Dentrix, Eaglesoft, Open Dental, Curve, or something else.
- The rough shape of the environment: operatories, workstations, servers, and whether the server is on site.
- What happened and when it started.
- What you have already tried.
What not to include
No protected health information
Do not send patient names, chart notes, radiographs, intraoral images, insurance details, dates of birth, or any other protected health information. If a problem needs a closer look, we agree on a way to inspect the system that keeps patient data out of the thread.
What happens next
We read email during working hours and reply as soon as we can. We do not publish a response-time number, because a number we cannot stand behind is worse than no number at all.
If something is urgent, say so in the subject line and name what is affected: the schedule, imaging, phones, or the server.